Maya works the whole customer lifecycle of recalls, reminders and follow-ups, in your voice. The “Patient Coordinator” in clinical settings.
Get early accessShe works quietly in the background and in your voice. When something needs to be said out loud, Maya briefs Hana to make the call. She never dials out herself, so there’s always one front door for your customers.
Maya’s scope is locked and she’s coming soon.
Brings lapsed customers back on schedule and keeps regulars engaged between visits: the whole lifecycle around the booking, in your voice.
Timely, on-brand nudges across the channels your customers actually use, so fewer no-shows and more rebookings.
When something needs a voice, Maya briefs Hana to make the call. She never dials out herself, so there’s always one front door.
Every action Maya takes is governed and recorded. Here’s what’s true today, and the standards Aegis is working towards across the platform.
Built on AWS infrastructure that is itself ISO 27001, SOC 2 and PCI DSS Level 1 certified, with UK and sovereign deployment options for data residency.
Cyber Essentials Plus · Trade-body supplier accreditation
NHS Data Security & Protection Toolkit (DSPT) · DTAC — Digital Technology Assessment Criteria
ISO/IEC 27001 · SOC 2 (Type 1 → Type 2)
ISO 27017 / ISO 27018 · ISO 22301 (business continuity) · PCI DSS (service provider)
Non-clinical boundary. Aegis operates under a non-clinical intended-use boundary. It handles administrative and operational work: booking, scheduling, reminders, records and routing. It does not provide diagnosis, triage, treatment planning or medical advice; anything clinical is handed to a person.
Aegis is pre-launch. The standards above are what we are actively working towards, not yet awarded. We show status as each is achieved, and we never claim a certification we don’t hold.