About Aegis
AI for business operations, with clear limits.
Aegis is building a governed AI operations platform. We start with reception: answering enquiries and managing bookings. The business sets what the AI can do, what needs approval and when a person takes over.
Hana is in a closed pilot. Aegis is not yet generally available.
The work
Built around the daily work of a business.
Calls need answering. Appointments change. Customers need a reply while the team is busy with the work they came to do.
We are starting with appointment-led businesses and field-service teams, where enquiries and bookings are part of the working day. Hana is our receptionist agent. The wider platform is being built to support follow-up, administration and other operational roles.
Explore the business use casesEngineering approach
Authority before autonomy.
A useful answer is not permission to change a booking, send a message or access a customer record. Those actions need rules outside the model.
Our approach starts with defined roles and explicit permissions. Policy checks sit between a proposed action and execution. Work outside an agent’s authority must stop or go to a person for approval. A record of the action makes it possible to review what happened.
Read about governance and trustCurrent stage
Starting with Hana.
Closed pilot
Hana · Reception
Hana is being developed and tested through a closed pilot. The focus is reception and booking workflows, including the rules and handoffs each business needs. This is not an open sign-up product.
See Hana’s scopeIn development
The wider Aegis platform
Additional operational roles are in design, development or early access. Their planned scope is described on the product pages; they are not generally available. We will discuss readiness for a specific workflow before agreeing a pilot.
See the planned agents
Founder
Tom Bhatia
Tom is a distributed systems architect with a background in payments, banking and messaging infrastructure. He brings that experience to Aegis’s permission boundaries, failure handling and operational controls.
Tom’s background and writingTalk to us.
Pilot conversations
Tell us about one reception or booking workflow. We can discuss its requirements and whether a pilot is a good fit.
Discuss a pilotFunding
Speak with Tom about Aegis’s current progress and the product milestones that funding could support.
Email Tom about fundingCo-founder
Tom is looking for a co-founder. Explore responsibilities, commitment and whether you would work well together.
Email Tom about joining Aegis