For NHS trusts and ICSs
Governed AI operations for NHS patient contact.
Handle inbound patient calls, outpatient reminders, DNA follow-up, and eReferral enquiries at trust scale — with full audit, UK data residency, and clinical safety by design.
Multi-channel inbound and outbound across phone, SMS, and WhatsApp. Built for trust-level volume and resilience.
All processing and storage within UK infrastructure. No patient data leaves the jurisdiction.
Fail-closed by default. Every action policy-checked. Clinical safety case framework supported.
Append-only ledger. Every interaction signed, timestamped, and inspectable. Supports DPIA and CQC requirements.
Every input handled. Every action governed. Every outcome proven.
Input
Voice, messaging, and missed enquiries — structured into typed intents your systems can act on.
Decision
Intent classified, policy checked, workflow selected under your clinical safety rules.
Action
Action executed across your systems. Patient contact logged. Every decision signed.